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Increased number of scams related to Microsoft technical support

In recent months, the multinational has recorded a large number of fraudulent activities of individuals who use the brand name illegally. The scam in question is the fact that people who are not part of the organization pretend to be technicians in order to get money from users in exchange for specialized tasks.

To anticipate falling into this trap it is important to note that as a general rule, Microsoft does not proactively send maintenance-related custom emails. In the same vein, do not call users if they have not previously requested. Therefore, it is important not to return missed calls through text messages that are related to technical support.

If you think you may be the victim of such a scam, you should follow these steps:
– Contact with your bank and modify your account’s security measures and parameters.
– If they gained access to your device, contact with Microsoft technical support or with your truster IT partner or provider.
– If suspicious activity is detected in the bank account, it must be reported to the police.
– Microsoft has created a website to report these issues: https://www.microsoft.com/es-es/concern/scam

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