Microsoft Dynamics 365 Copilot - Artificial Intelligence

Dynamics 365 Copilot is the world’s first assistant for CRM and ERP, using next-generation Artificial Intelligence (AI) for business management, across all lines of business.

AI comes to the business world

Microsoft has presented Dynamics 365 Copilot, its new solution that offers interactive assistance, based on Artificial Intelligence (AI), for business management, and in all business functions. The platform adds to the latest generation of AI product upgrades from the company’s portfolio of professional applications.

These Artificial Intelligence capabilities offer the possibility to entrepreneurs to focus on more responsible tasks and free up time from the simpler ones.

Support for the processing and use of business data

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems are very important sources of business and customer data. But they often require spending time on repetitive tasks, like manual data entry, content generation, and note-taking. The Copilot AI System takes advantage of recent advances in that technology to automate these simple tasks and empower the creativity of the workforce.

In this way, it is possible to accelerate the pace of innovation and improve commercial results in each business line of the companies:

  • Copilot for Microsoft 365 Sales CRM: Helps salespeople dramatically reduce the time they spend on administrative tasks. The AI helps them write email responses for customers and even create a summary of a Teams meeting in Outlook.
  • Copilot for Dynamics 365 Business Central: Artificial intelligence helps create e-commerce product listings, their attributes, compelling descriptions, and other features.
  • Copilot for Microsoft Supply Chain Center: helps detect problems in supply chains, such as weather, finance, geography, and list problems in orders affecting materials, inventories, carriers, and distribution networks, among others.

That is only the beginning.

Generative AI is transforming business applications. Users increasingly expect their CRM and ERP applications to include experiences powered by this technology. Dynamics 365 Copilot brings the latest AI advances to every line of business, improving customer experience, employee experience, and operational efficiency.

And many more new things will come in the future. Start adopting this revolutionary technology now!

Dynamics 365 copilot Artificial Intelligente AI

At Inforolot S.A. we are Microsoft partners – We have a great track record and are recognized in our area, serving many important companies. We have many years of experience, first with Navision, then with Dynamics Nav, and now with the current Dynamics 365 Business Central. Our ERP solutions are a guarantee of quality.

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